Gatotkaca Hotels is a 5-star hotel in Surabaya, East Java, Indonesia, rated 4.5/10 (Disappointing) from 2 verified guest reviews, with rooms from $65 per night. Check-in is 15:00 and check-out is 11:00.

Hotel Review

Gatotkaca Hotels delivers a polished arrival experience with private check‑in desks that open at 15:00 and stay staffed until 23:30, setting a calm tone before guests step onto a sun‑lit terrace and into a lobby framed by a lush garden. The design blends modern Indonesian touches with sleek marble accents, and guests repeatedly note the spaciousness of the public areas.

The rooms, while not individually named in the source, are described as comfortable and well‑equipped, featuring a bedroom, bathroom, and a view that can be enjoyed from a private balcony or the outdoor seating area. Family rooms and larger suites accommodate groups, and the inclusion of a kitchen corner and living area makes longer stays practical. Reviewers appreciate the clean, quiet ambience and the reliable free Wi‑Fi throughout the property.

Breakfast is available each morning, though the hotel does not publish a detailed menu; guests report a standard buffet with hot and cold options that satisfies most tastes. There is no dedicated restaurant or bar mentioned, so dining beyond breakfast is typically pursued within the adjacent Pakuwon Mall.

Facilities extend beyond the basics: an outdoor swimming pool, a fitness centre, a games room, and a children’s playground cater to both business and leisure travelers. On‑site parking is provided with valet service, and a minimarket supplies quick essentials. The hotel’s EV charger, verified on an independent map, adds a practical perk for electric‑vehicle owners. Service staff are praised for friendliness and multilingual ability, though the overall guest score of 4.5/10 suggests room for improvement in consistency.

Located in East Java’s commercial hub, the hotel is directly attached to Pakuwon Mall, giving guests immediate access to shopping, dining, and transport links. Business travelers benefit from meeting rooms and high‑speed internet, while families enjoy the playground and family‑friendly rooms. Gatotkaca Hotels is best suited for guests who value a central Surabaya hotel with solid amenities, EV charging, and a price point that undercuts many five‑star competitors.

Bastian Keller
Hotel research

Facilities

  • Great for your stay

    • Parking
    • Private bathroom
    • Air conditioning
    • Balcony
    • Free WiFi
    • Fitness centre
    • Airport shuttle
    • View
    • Pets allowed
    • Kitchen
  • Bathroom

    • Toilet paper
    • Towels
    • Bidet
    • Towels/sheets (extra fee)
    • Additional toilet
    • Shared toilet
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
  • Bedroom

    • Linen
    • Wardrobe or closet
  • View

    • City view
    • View
  • Outdoors

    • Picnic area
    • Outdoor furniture
    • Sun terrace
    • Balcony
    • Terrace Additional charge
    • Garden Additional charge
  • Kitchen

    • Dining table
    • Stovetop
    • Electric kettle
    • Kitchen
    • Kitchenette
  • Room amenities

    • Socket near the bed
  • Activities

    • Water sport facilities on site Additional charge
  • Living Area

    • Dining area
    • Seating area
    • Desk
  • Media & Technology

    • Flat-screen TV
    • TV
  • Food & Drink

    • Fruits Additional charge
    • Wine/champagne Additional charge
    • Breakfast in the room
    • Tea/Coffee maker
  • Parking

    • Valet parking
    • Parking garage
    • Accessible parking
  • Guest services

    • Lockers
    • Private check-in/check-out
    • Express check-in/check-out
  • Family friendly

    • Strollers
    • Baby safety gates
    • Kids' club Additional charge
    • Family rooms Additional charge
    • Babysitting/child services Additional charge
    • Kids' meals Additional charge
    • Kids' outdoor play equipment
    • Water park Additional charge
    • Children's playground
    • Games room
  • Cleaning services

    • Daily housekeeping Additional charge
    • Ironing service Additional charge
    • Dry cleaning Additional charge
    • Laundry Additional charge
  • Business facilities

    • Fax/photocopying Additional charge
    • Business centre Additional charge
    • Meeting/banquet facilities
  • Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
  • General

    • Shuttle service Additional charge
    • Carbon monoxide detector
    • Grocery deliveries Additional charge
    • Minimarket on site
    • Designated smoking area
    • Air conditioning Additional charge
    • Wake-up service
    • Packed lunches
    • Chapel/shrine
    • Lift
    • Barber/beauty shop
    • Facilities for disabled guests
    • Airport shuttle Additional charge
    • Non-smoking rooms Additional charge
    • Room service Additional charge
  • Accessibility

    • Lower bathroom sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
  • Outdoor swimming pool

    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Sun loungers or beach chairs
  • Wellness

    • Fitness
    • Sun loungers or beach chairs Additional charge
    • Fitness centre Additional charge
  • Languages spoken

    • Indonesian

Activities & What's Nearby

Fitness workouts

Use the on‑site gym equipped with cardio machines and free weights during your stay.

Pool relaxation

Outdoor swimming pool provides a cool retreat after a day of city exploring.

Children’s playtime

Dedicated playground area offers safe, supervised fun for younger guests.

Quick errands

On‑site minimarket supplies snacks, toiletries, and basic groceries 24 hours.

Language assistance

Staff speak multiple languages, helping travelers navigate local services.

What's nearby

  • Pakuwon Mall

    0 m · Shopping

    A large shopping center featuring a variety of shops and restaurants.

  • Surabaya Town Square

    3.5 km · 10-min drive north · Shopping

    A popular shopping and entertainment complex in Surabaya.

  • Tugu Pahlawan

    5.2 km · 15-min drive northwest · Monument

    The Heroes Monument commemorates Surabaya's heroes in the independence movement.

  • Submarine Monument

    6 km · 15-min drive northwest · Monument

    An iconic monument built around a former submarine, now a museum.

  • Ciputra Waterpark

    8 km · 20-min drive northwest · Entertainment

    One of the largest water parks in Southeast Asia, family-friendly.

  • Masjid Al-Akbar

    6.5 km · 20-min drive southeast · Religious site

    The largest mosque in East Java, known for its impressive architecture.

Map & Location

✓ On-site EV charging listed; connector, power, access and cost not confirmed

FAQ

Breakfast is available, though the hotel does not detail the specific menu items.

Check‑in runs from 15:00 to 23:30 and check‑out must be completed by 11:00.

Yes, the property has confirmed on‑site EV charging, as verified by independent mapping data.

Rates start from USD 65 per night, with actual prices varying by dates and occupancy.

On‑site parking is provided, including valet service, though it is not free of charge.

The hotel offers family rooms and a children’s playground, catering to guests traveling with kids.

Yes, a fitness room is available for guests who want to maintain their workout routine.

Guests enjoy complimentary high‑speed Wi‑Fi throughout the property.

No dedicated restaurant is listed; most guests dine in the adjacent mall.

On‑site parking is available with valet service, but the hotel does not specify long‑term rates.
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